Administrative Associate
Old Station Outdoor & Landscape Supply Old Station Outdoor & Landscape Supply Norton, MA Norton, MA Full-time Full-time $22 - $27 an hour $22 - $27 an hour 11 days ago 11 days ago 11 days ago About us Old Station Outdoor & Landscape Supply is a leading provider of high-quality outdoor and landscape supplies for commercial and residential customers.
With a broad selection of products and a commitment to exceptional customer service, we have become a trusted name in the industry.
Our work environment includes:
Modern office setting Indoor and outdoor product showrooms Coffee and water stations Personal development culture Professional growth opportunities As an award-winning company, Old Station Outdoor & Landscape Supply is seeking a professional Administration to join our team.
We are dedicated to providing the highest level of service to our customers and take pride in our ability to offer exceptional outdoor and landscape supplies.
The ideal candidate should have experience in excellent organizational skills, and the ability to build and maintain strong customer relationships.
Responsibilities:
High organizational skills, attention to detail and accuracy in all work tasks.
Be coachable and willing to learn and improve skills.
Communicate clearly and accurately with other internal departments, customers, vendors, and management.
Maintaining a positive and solutions-oriented mindset, even in challenging situations.
Responding promptly and professionally to customer inquiries or concerns.
Create and review purchase orders for accuracy and completeness.
Maintain and update records, including purchase orders, ETAs, invoices, pick-up and delivery information.
Track inventory levels and forecast future demand to ensure adequate supply.
Coordinate with other departments, such as dispatch, to ensure timely pick-ups delivery of goods and services.
Work with the sales team to forecast demand and ensure appropriate inventory levels.
Develop and maintain relationships with existing customers to ensure customer satisfaction and retention Manage large amounts of incoming calls professionally and efficiently Provide exceptional customer service and product knowledge to clients if needed Collaborate with internal departments to ensure timely delivery and accurate invoicing of orders Identify and pursue new business opportunities through lead generation Prepare and submit regular reports on sales activities and performance Willingness to go above and beyond to help customers solve problems or achieve their goals.
Attention to detail and accuracy when providing information or recommendations about products and materials.
Following up with customers after a sale or project completion to ensure satisfaction and address any issues or concerns.
Maintain relationships with existing vendors and evaluate their performance.
Prepare and analyze reports on purchasing activities and financial performance on a regular basis.
Ensure compliance with all regulatory requirements and company policies Respectful and courteous demeanor towards colleagues, customers, and vendors.
Demonstrating a willingness to learn and improve skills and knowledge over time.
Lead by example in embodying company culture.
Requirements:
Proactive problem-solving and troubleshooting skills is a must.
High organizational skills is a must.
Strong team player who collaborates well with colleagues to achieve shared goals.
Strong communication, trustworthy and responsible is a must.
Ability to work independently and as part of a team Bachelor's degree in business administration, supply chain management, or a related field is a plus At least 2 years of experience in supply chain is a plus Strong negotiation skills and experience working with vendors Ability to analyze data Excellent communication and interpersonal skills Proficiency in Microsoft Office and purchasing software Proficient in English Job Type:
Full-time Pay:
$22.
00 - $27.
00 per hour
Benefits:
Employee discount Health insurance Paid time off Retirement plan Schedule:
10 hour shift Application Question(s):
Would you be willing to work Monday through Saturday?
Experience:
Customer service:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
With a broad selection of products and a commitment to exceptional customer service, we have become a trusted name in the industry.
Our work environment includes:
Modern office setting Indoor and outdoor product showrooms Coffee and water stations Personal development culture Professional growth opportunities As an award-winning company, Old Station Outdoor & Landscape Supply is seeking a professional Administration to join our team.
We are dedicated to providing the highest level of service to our customers and take pride in our ability to offer exceptional outdoor and landscape supplies.
The ideal candidate should have experience in excellent organizational skills, and the ability to build and maintain strong customer relationships.
Responsibilities:
High organizational skills, attention to detail and accuracy in all work tasks.
Be coachable and willing to learn and improve skills.
Communicate clearly and accurately with other internal departments, customers, vendors, and management.
Maintaining a positive and solutions-oriented mindset, even in challenging situations.
Responding promptly and professionally to customer inquiries or concerns.
Create and review purchase orders for accuracy and completeness.
Maintain and update records, including purchase orders, ETAs, invoices, pick-up and delivery information.
Track inventory levels and forecast future demand to ensure adequate supply.
Coordinate with other departments, such as dispatch, to ensure timely pick-ups delivery of goods and services.
Work with the sales team to forecast demand and ensure appropriate inventory levels.
Develop and maintain relationships with existing customers to ensure customer satisfaction and retention Manage large amounts of incoming calls professionally and efficiently Provide exceptional customer service and product knowledge to clients if needed Collaborate with internal departments to ensure timely delivery and accurate invoicing of orders Identify and pursue new business opportunities through lead generation Prepare and submit regular reports on sales activities and performance Willingness to go above and beyond to help customers solve problems or achieve their goals.
Attention to detail and accuracy when providing information or recommendations about products and materials.
Following up with customers after a sale or project completion to ensure satisfaction and address any issues or concerns.
Maintain relationships with existing vendors and evaluate their performance.
Prepare and analyze reports on purchasing activities and financial performance on a regular basis.
Ensure compliance with all regulatory requirements and company policies Respectful and courteous demeanor towards colleagues, customers, and vendors.
Demonstrating a willingness to learn and improve skills and knowledge over time.
Lead by example in embodying company culture.
Requirements:
Proactive problem-solving and troubleshooting skills is a must.
High organizational skills is a must.
Strong team player who collaborates well with colleagues to achieve shared goals.
Strong communication, trustworthy and responsible is a must.
Ability to work independently and as part of a team Bachelor's degree in business administration, supply chain management, or a related field is a plus At least 2 years of experience in supply chain is a plus Strong negotiation skills and experience working with vendors Ability to analyze data Excellent communication and interpersonal skills Proficiency in Microsoft Office and purchasing software Proficient in English Job Type:
Full-time Pay:
$22.
00 - $27.
00 per hour
Benefits:
Employee discount Health insurance Paid time off Retirement plan Schedule:
10 hour shift Application Question(s):
Would you be willing to work Monday through Saturday?
Experience:
Customer service:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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